This document contains the terms and conditions governing use of the Granat88 platform. By registering and using our services, you agree to comply with all rules stated herein.
Please read these Terms and Conditions carefully before using the Granat88 platform. By creating an account or using our services, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document.
These Terms and Conditions form a legally binding agreement between you ("Player", "User", or "You") and Granat88 ("We", "Platform", or "Company"). By accessing the Granat88 website, mobile app, or any services we provide, you automatically agree to comply with these Terms and Conditions in full.
If you disagree with any part of these terms, you are not permitted to use our platform and must immediately cease accessing the Granat88 website or app. We reserve the right to update or amend these Terms and Conditions at any time without prior notice, and it is your responsibility to review this page periodically to ensure you remain compliant with the latest version.
To register and use Granat88 services, you must meet all of the following eligibility requirements:
Granat88 reserves the right to request identity verification (KYC) at any time. Failure to provide the required documentation may result in the suspension or closure of your account.
Granat88 enforces strict KYC procedures to ensure all players are of legal age and eligible to use our platform. You may be asked to submit documents such as a national ID, driver's license, or passport for verification purposes.
Each player is only permitted to open one account only at Granat88. Any attempt to create multiple accounts will result in all associated accounts being suspended or permanently closed. Any winnings or balances accumulated in duplicate accounts will be forfeited without any compensation.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account is considered your own action. Granat88 will not be liable for any losses arising from unauthorized use of your account by a third party.
If you suspect that your account has been compromised or used without your authorization, you must notify our customer support team immediately through the official communication channels provided.
You must ensure that all personal information provided during registration is accurate, complete, and up to date. Any changes to your personal details such as address, phone number, or email address must be updated promptly in your account settings. Failure to do so may cause difficulties during the withdrawal process or with important account-related communications.
Granat88 supports a variety of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR). You may only use payment methods registered in your own name — deposits from third-party accounts will not be accepted.
Minimum and maximum deposit limits vary depending on the payment method selected. Detailed information on these limits can be found in the Deposit us. Granat88 reserves the right to set daily or monthly withdrawal limits based on your account status and gaming activity history.
Deposits are usually credited to your account instantly or within a few minutes depending on the method used. Withdrawal requests will be processed in under five minutes after eligibility verification. However, first-time withdrawals or those involving large amounts may require additional time for security verification purposes.
Any balance obtained from bonuses or promotions is subject to wagering requirements before it can be withdrawn. The specific wagering requirements for each promotion will be clearly stated in the terms and conditions of that promotion. Please read the Promotions for complete information.
Granat88 offers a range of bonuses and promotions for new and loyal players. However, all bonuses are subject to specific terms and conditions that must be met before any wins can be withdrawn.
Granat88 uses advanced monitoring systems to detect any bonus abuse attempts. Any player found committing bonus fraud, creating duplicate accounts to claim bonuses, or using other unfair methods will face immediate account closure and all associated wins will be forfeited.
All games available on the Granat88 platform use a Random Number Generator (RNG) that has been audited by independent international bodies. This ensures the fairness and integrity of every game outcome. The RTP (Return to Player) value for each game is displayed in the respective game information.
The results of all games are final and cannot be disputed, except in cases where a verifiable technical error has occurred. In the event of a technical disruption during an active game, Granat88 reserves the right to void the affected round and refund the wagered amount to the player. No winnings will be paid out for rounds interrupted by technical issues.
Each game has its own minimum and maximum betting limits displayed within the game interface. Granat88 reserves the right to set additional betting limits for specific players based on their risk profile or gaming history, without the need to provide an explanation.
In the event of an error in the system, software, or hardware that causes an inaccurate game outcome, Granat88 reserves the right to void all affected bets and payouts. Any winnings credited as a result of a technical error will be considered invalid and will be deducted from your account.
As a Granat88 platform user, you accept full responsibility for your gaming activity. This includes:
Granat88 provides a range of responsible gaming tools including deposit limits, loss limits, and self-exclusion. You are encouraged to use these tools to maintain healthy playing habits. More information is available on the Responsible Gaming ours.
The following are strictly prohibited on the Granat88 platform and may result in immediate account closure and legal action:
Granat88 reserves the right to suspend or close your account at any time, with or without prior notice, under the following circumstances:
If your account is closed due to a terms violation, Granat88 reserves the right to withhold any balance in the account pending investigation. If the investigation finds no wrongdoing, the eligible balance will be returned to you within a reasonable timeframe.
Granat88 takes the protection of our players' data and privacy seriously. All personal information collected is processed in accordance with our separate Privacy Policy. By using our platform, you consent to the collection and processing of your personal information as described in Privacy Policy ours.
All player data is securely stored using 256-bit SSL encryption. We will not sell or disclose your personal information to third parties without your consent, except where required by law or the relevant authorities.
These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with the Granat88 platform shall be resolved through arbitration or the appropriate legal channels. By using our platform, you agree to pursue formal dispute resolution channels before taking any other action.
It is your responsibility to ensure that using the Granat88 platform is lawful in your country or region of residence. Granat88 makes no guarantee that our services are legal in all jurisdictions and we are not liable for any violation of local laws committed by players.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the Granat88 platform, please contact our customer support team, available 24 hours a day, 7 days a week.
You can reach us via:
Effective Date: 1 January 2026 | Version: 3.2 | Granat88 reserves the right to update this document at any time.
Our Commitment
Behind every one of these terms and conditions, our goal remains the same — to provide a safe, fair, and enjoyable gaming experience for the Malaysian player community.
All your personal and financial information is protected by 256-bit SSL encryption. Your data will not be shared with third parties without your consent.
All games use independently audited RNG. The RTP values displayed are accurate and transparent — no deception, no manipulation.
Your winnings are processed promptly without unnecessary delays. Our finance team operates around the clock to ensure a smooth withdrawal experience.
Our customer support team is available to assist you at all times. Whether you have questions about your account, bonuses, or games — we're here for you.
No hidden charges, no confusing terms. All bonus conditions, betting limits, and withdrawal policies are displayed clearly and are easy to understand.
Self-control tools, deposit limits, and self-exclusion options are available to all players. Your well-being is our top priority above all else.
Ready to Play?
Now that you're familiar with our Terms and Conditions, register a Granat88 account and start enjoying over 3,000 games with an exclusive welcome bonus for new members.
Have a question? Check our FAQ page or contact customer support 24/7.